Find answers, browse guides, or contact our team. We usually reply within a couple of hours.
Frequently asked questions
Yes. Your funds are held with regulated partner banks and covered under the Deposit Guarantee Scheme up to €100,000. Every transaction is monitored in real time, and your account is protected by two-factor authentication.
Nothing to open an account, nothing monthly. Standard transfers are free. Some things have a small fee — like currency conversion or expedited transfers — and we always show the cost before you confirm.
Usually under five minutes. You'll need a government-issued ID and a few details about yourself. Most accounts are fully verified the same day.
Yes. Spend in over 30 currencies, and send money to most countries worldwide. We show the exchange rate up front — no markup hiding in the fine print.
Through the Support Center in your dashboard. We aim to reply within two hours, and there's a live chat option Monday to Friday, 9am to 6pm CET.
Yes. Your WhiteStone National account holds euros and crypto in the same place. Swap between them whenever you like, and see everything in one balance.
Still need help? Send us a message and we'll get back to you.
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